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Customer Service

Payment

We accept all major credit cards, PayPal, and Apple Pay to ensure a smooth and secure checkout process. Rest assured, your payment information is encrypted and protected. For your convenience, we also offer installment payment options through trusted partners, so you can enjoy your purchase now and pay over time.

Returns

Your satisfaction is our priority! If you are not completely happy with your purchase, we accept returns within 30 days of delivery. Items must be in their original, unworn condition and accompanied by the original packaging. Please contact our customer service team to initiate the return process, and we will guide you through every step.

Shipping

We are pleased to offer free standard shipping on all orders within the United States. Expedited shipping options are available for an additional fee at checkout. Once your order is processed, you’ll receive a confirmation email with tracking information to follow your shipment’s journey from our door to yours.

Quality & Safety

Our jewelry is crafted with the utmost care using high-quality materials that are responsibly sourced. We prioritize both beauty and safety, ensuring that all pieces meet strict industry standards for quality and durability. Whether it’s gold, silver, or gemstones, you can wear our jewelry with confidence, knowing it has been made with integrity.

Product Care

To preserve the beauty and longevity of your jewelry, we recommend handling each piece with care. Avoid contact with harsh chemicals, perfumes, and lotions, as they may cause tarnishing. When not in use, store your jewelry in a soft cloth pouch or jewelry box. For a deeper clean, we suggest using a professional jewelry cleaner or bringing it to a trusted jeweler for care.

FAQ

To find your perfect ring size, you can either visit a local jeweler for a professional fitting or use our online ring size guide, which includes a printable measuring tool. If you’re in between sizes, we recommend choosing the larger size for comfort. Our customer service team is also here to help if you need further assistance!

Standard shipping typically takes 3-5 business days within the United States. If you need your order sooner, we offer expedited shipping options at checkout, which take 1-3 business days. International shipping times vary depending on the destination, but we’ll provide you with an estimated delivery date when you place your order.


You have 30 days from the date of delivery to return an item. Please ensure the item is in its original, unworn condition with all packaging intact. Returns made outside of this window may not be accepted, so be sure to contact us within the 30-day period if you need to initiate a return.


Returning an item is easy! Simply reach out to our customer service team, and they will provide you with a return authorization and detailed instructions. Once we receive your returned item in its original condition, we will process your refund or exchange. Please note that shipping fees for returns may apply unless the return is due to a defect or error on our part.

Once your order has shipped, you’ll receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment directly through our website or the carrier’s site. If you have any questions about your order, our customer service team is always here to assist you.